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20% OFF WINTER SALE | Free Domestic Shipping Over $75
20% OFF WINTER SALE | Free Domestic Shipping Over $75

Return Policy

Yes She May offers free returns on eligible items.

Eligible items may be returned within 15 days of the date of delivery.  
 
Items must be unused in original condition with tags.  

Sale Items are FINAL SALE and cannot be returned.

 

Returns that do not meet our policy will be sent back to you.

 

Returning an item(s) is quick and easy. Please click the button below to return an item(s). Here you'll be able to view the courier(s) available and find full return instructions.

Easy Returns


If your item(s) isn't eligible for free returns, please follow the instructions below.

1. Log in to your Yes She May account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online.

 

The following items are non-returnable

  • Fragrance Items including Candles, Perfume.
  • Color Cosmetics
  • Food Products as found in Gourmet and Wellness.
     

Exchanges

We do not currently offer exchanges. Please return the item and complete a new purchase.

 

Damaged/Defective items

If an item is damaged upon delivery, please contact customer service within 14 days of delivery. An image and description of the issue may be required. If possible, we will provide and expedited return.  

 

Bags & Accessories

All branded packaging, dust bags and tags should be included.

 

Shoes

Please return in original condition, without markings. Include the dust bag and box. Remember to try them on a carpeted surface in order to protect the soles.

 

Beauty

Skincare, haircare and must be returned unused, unopened, and in their original packaging.

 

Lingerie & Swimwear

Briefs, swimsuits and bikini bottoms should be tried on over underwear. Please keep the protective adhesive strip intact. If the adhesive is removed, the item will no longer be eligible for return.

 

Jewelry

These pieces must be returned, unworn, in the original packaging. Any branding cards or tags must be included.

 

Wellness & Home Décor

Candles, diffusers or other fragrance are not returnable. All other household items may be returned in original condition and with all original branding and packaging.

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